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Mahes Visvalingam
Post-retirement postings

Please note that this site is under construction

Customer Talk

This subweb seeks to provide case studies and observations for those undertaking research on Customer Services.  The author is not qualified to give any advice and shall not be held liable for any action or outcome arising from readers mistaking the observations and cases provided herein as advice.   Readers should consult official sources and seek the advice and assistance of specialist professionals.

 

Customer Satisfaction or Frustration?

Please note that the rating refers to Customer Services and not to the company or its products and/or primary services. 
Please note that the site is under construction.

 

Exceptionally Good Satisfactory

Unsatisfactory

Exasperating
  • Direct Satellite
    (Chesterfield)

  • Evesham Computers

  • Ideal Standard - iBoilers (valve- central heating)

  • Midlands Co-op
    (Chesterfield) return of DVD

 

Mahes Visvalingam

Last updated on 04/02/08